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Privacy Policy

  • All visitors (“visitor”, “you”, “your”) who shall visit the site www.pchf.in (“Website”) shall be covered under this Privacy Policy.
  • Piramal Capital & Housing Finance Limited (“PCHF”, “Us”, “We”, “Our”) acknowledges the importance of protecting your personal, financial and transaction information (“Information”). PCHF assures that the information made available to us shall be kept in strict confidentiality and we shall use such information only to service your account better, to provide products and services that you may have requested and to inform you about other products and services that may be of interest to you. We do not sell your personal information to any third parties. PCHF shall use its best efforts to prevent inadvertent disclosure of your information and personal details to unauthorized personnel or to any other third party. PCHF shall use the same degree of care to protect such information and personal details as PCHF would employ with respect to its own confidential information.
  • PCHF shall use your personal information to improve its services towards you and to keep you updated about its new products or information that may be of interest to you including having our representative/s to get in touch with you. The information collected from you would be used in the right spirit and context in which it is intended to be used.
  • Visitors agree that they are interested in the products and services provided by Piramal Group and that their contact information may be used for sharing promotional information about other products/services that Piramal Group, affiliates, business partners and related companies may be offering, and which Piramal Group believes may be of interest or benefit to them.
  • In case, you don’t wish to be disturbed via any tele-calling marketing activities, you may register this request by registering the numbers under the “Do not Disturb Registration” on the Home page.
  • Please note that your action of having visited the Website authorizes PCHF to exchange, share, part with all information related to the details and transaction history of the Customers to its Affiliates / banks / financial institutions / credit bureaus / agencies/participation in any telecommunication or electronic clearing network as may be required by law, customary practice, credit reporting, statistical analysis and credit scoring, verification or risk management and You shall not hold PCHF liable for use or disclosure of the said information.
  • PCHF shall collect and use the information provided by you only on a need-to- know basis to deliver better service to you. PCHF may use and share the information provided by you with its Affiliates and third parties for providing services and any service-related activities such as collecting subscription fees for such services, and notifying or contacting the you regarding any problem with, or the expiration of, such services. In this regard, it may be necessary for PCHF to disclose your information to one or more agents and contractors of PCHF and their sub-contractors, but such agents, contractors, and sub-contractors will be required to agree to use the information obtained from PCHF only for these purposes.
  • Under certain circumstances PCHF may be required to share the information with the third parties, where PCHF may be of the opinion that the third parties can contribute to add value and improve the quality of services provided by PCHF to its Customers. PCHF shall take all reasonable steps to ensure that the confidentiality of your information is maintained by imposing strict confidentiality requirements on all the third parties with whom we may part with the information.
  • PCHF may also have to share your personal information wherever it is required to be disclosed under law to any of the Governmental/Statutory Agency or Regulatory bodies.
  • PCHF shall use the Information to improve your experience on the site and make subsequent offers to you on products which may be of interest to you.
  • Some of our web pages including our third party service providers store and use "cookies" so that we can serve User better, with customized information when User returns to our site. Cookies are identifiers which a web site can send to User’s browser to keep on User’s computer to facilitate User’s next visit to our site. User can set User’s browser to notify User when User is sent a cookie, giving User the option to decide whether or not to accept it. The information we collect and analyze is used to improve our service to the User. User agrees that we or our third party service providers collect User’s IP address or other unique identifier. At times, we also use these identifiers to collect information regarding the frequency with which our guests/Users visit various parts of our sites. We, either through ourselves or our affiliates or group companies may combine User’s IP address with other personally identifiable information for marketing and for market research purposes, including internal demographic studies, so that we can optimize our products and services and customize this Website for the Users and /or other such purposes as PCHF may require.
  • We may combine User’s visitor session information or other information collected through cookies, web beacons and other technical methods with personally identifiable information in order to understand and improve User’s online experiences and to determine what products, promotions and services User prefers or are likely to be of interest to User.
  • Cookies, web beacons and other technical methods may involve the transmission of information either directly to us or to another party authorized by us to collect and use information on our behalf. The information from use of these technical methods may be collected in a form that identifies User personally. User may get cookies from our advertisers. We do not control these cookies, and once User has clicked on the advertisement and left our Website, our Privacy Policy no longer applies.
  • At PCHF, we value your relationship and will at all times strive to ensure your privacy.
  • We will use the information stored in the cookies to improve visitor experience through throwing up relevant content where possible. We will also use the cookies to store visitor preferences to ease visitor navigation on the website.
  • We may change this Privacy Policy from time to time without requiring any consent from anyone and we will post the latest version on this Website.